At Indianlocalstore.com, we strive to provide you with the best quality Indian food products and exceptional customer service. We want you to be completely satisfied with your purchase. In the event that you are not satisfied, we have established the following Refund Policy:

Returns and Refunds
1.1 Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within 48 hours of receipt. We may require proof of the defect or damage, such as photographs, to initiate the return process.
1.2 Return Authorization: Prior authorization is required for all returns. Please reach out to our customer service team at orders@indianlocalstore.com to obtain a return authorization and instructions on how to return the product.
1.3 Refund Eligibility: To be eligible for a refund, the returned product must be in its original condition and packaging, and the return must be initiated within a reasonable timeframe.
1.4 Refund Process: Once we receive the returned product and verify the defect or damage, we will initiate the refund process. Refunds will be processed using the original payment method and may take a reasonable amount of time to reflect in your account.

Exclusions
2.1 Change of Mind: We do not provide refunds for products due to a change of mind or if you have simply decided you no longer want the product.
2.2 Consumable Items: For health and safety reasons, we do not accept returns or provide refunds for consumable items, including food products, unless they are defective or damaged.

Customer Responsibility
3.1 Product Verification: It is your responsibility to inspect the products upon receipt and notify us of any defects or damages within the specified timeframe. 3.2 Return Shipping: If a return is required, you are responsible for the cost of return shipping, unless otherwise agreed upon with our customer service team.

Contact Us If you have any questions or concerns regarding our Refund Policy, or if you need to initiate a return, please contact our customer service team using the following details:

Globeria Consulting UG haftungsbeschränkt
Olvenstedter Chaussee 104 D-39130 Magdeburg, Deutschland
E-Mail: hello@indianlocalstore.com
Telfone: 0391-55721-388
10:00 und 15:00 Uhr

Please note that this Refund Policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates.

Last updated: 13-05-2023

Thank you for shopping with us at Indianlocalstore.eu. We appreciate your support and look forward to serving you with the finest Indian products.